Sue Bray Policy

Behind the Scenes

Good work runs on trust — here’s how your details are kept safe.

Trust is what makes great work possible. It creates the space for open communication, smooth collaboration, and long‑term relationships that genuinely thrive. At Jump Creative, trust comes first. Only the information essential for clear communication and smooth project delivery is collected.

The Magic Starts Here

Privacy Matters

At Jump Creative, your privacy matters. We only collect the information we genuinely need to communicate with you, run your project smoothly, and deliver great work.

Your privacy is treated with the same care as your project. Only essential details are collected, everything is stored securely, and your information is never shared unless it’s needed to complete your work.


Frequently Asked Questions

1. How do you use my information?

Your information is used to:

  • Chat with you about your project

  • Create and deliver your design work

  • Send quotes and invoices

  • Meet with you on‑site when needed

  • Maintain internal project records

We never sell or trade your information. Ever.

2. How do you handle school‑related content?

If your project includes images of students, we assume the appropriate permissions have already been managed by your school or organisation. These files are stored securely and used only for your project or future updates unless you ask us to remove them.

3. How do you keep my information safe?

By using secure, password‑protected systems, encrypted cloud storage, internet security tools, and strict limited access to ensure your files and content remain protected.

4. Do you share my information with anyone?

We only share information when it’s necessary to complete your project — for example, with professional printers. They receive only what they need and nothing more.

5. What choices do I have regarding my information?

You’re welcome to get in touch if you’d like to see the details we have for your project, update your information, or ask us to remove files (unless we need to keep them for business or legal reasons). Older files may be cleared out over time as part of routine storage management.


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Service Terms
Privacy Matters